Play Responsibly at 345 bet
Online betting is a form of entertainment — not a livelihood or a source of income. 345 bet believes that the enjoyment of playing is genuine only when it stays within limits and does not affect you or your family negatively.
Why Responsible Gaming Matters
Knowing your limits and staying within them is the foundation of healthy play.
The most important thing when playing online betting and casino games is keeping yourself in control. 345 bet always wants every player to play with awareness, a healthy mindset, and within their own means. When betting stops being entertainment and becomes a compulsion, it can cause problems in your personal, family, and financial life.
Our Terms and Conditions clearly state that 345 bet is for persons aged 21 and above only. Age is verified when an account is opened, and identity documents may be requested at any time. Use of the platform by minors is strictly prohibited.
We take strict measures to protect your personal information and account security — read our Privacy Policy for details. We never share your information with third parties, and your account activity remains secure for your eyes only.
To treat betting as entertainment, a few simple principles are worth following: only wager money whose loss will not affect your daily life. Do not place more bets trying to recover money you have lost. Set a time limit for each session and take regular breaks.
Self-Control Tools
345 bet offers several control features — which you can activate at any time.
Daily and Weekly Deposit Limits
Decide in advance how much you will deposit within a given period. You can set this limit at any time via live chat.
Set a Loss Limit
Once you have lost a set amount, betting will stop automatically. This is the most effective way to protect your budget.
Control Your Play Time
Set a maximum duration for each session. When the time is up, the system will send you a reminder.
Temporary Break (Cooling-Off)
Suspend your account temporarily for a few days — from 1 day up to 30 days. During this time you will not be able to log in or place bets.
Long-Term Self-Exclusion
You can close your account for a period ranging from 3 months to permanently. Once activated, it cannot be reversed before the chosen period ends.
Single Bet Amount Limit
Set the maximum amount you will place on each individual bet. This tool is particularly useful for avoiding large impulsive wagers.
To use these tools, contact 345 bet's 24/7 live chat support or send a request by email. Our support team assists in both Bengali and English.
Recognise the Warning Signs
If you notice these signs in yourself or someone close to you, seek help promptly.
- You keep placing larger and larger bets to try to recover money you have lost.
- Betting feels more important than family, friends, or work, and your attention is drifting away from other activities.
- You are lying to or hiding information from family or people close to you about your betting habits and spending.
- You have tried to stop or cut down on betting but keep failing — it feels like you have no control over it.
- You are spending money set aside for daily expenses, debt repayments, or savings on betting, and you are feeling financial pressure.
- When you cannot play, you feel restless, irritable, or anxious, and you turn to betting to relieve stress.
- You are borrowing money from friends or acquaintances, or finding other ways to get funds, in order to keep betting.
If you notice one or more of the above signs in yourself or a family member, it is important to seek help promptly. Taking action while the problem is still small makes it much easier to manage. For answers to more general questions, read our FAQ.
Where to Get Help
Do not face this alone — reach out to the people around you and to professional support.
345 bet Live Chat Support
Contact us via 24/7 live chat. To activate self-exclusion, deposit limits, or any other control feature, our team provides immediate assistance in Bengali and English.
345 bet Email Support
If you prefer to raise an issue confidentially, write to us by email. Our support team responds directly in Bengali and can help you take any account-related steps you need.
Family and Trusted People
Let a family member or a trusted friend know how you are doing. Support from loved ones and social accountability play an important role in overcoming problem gambling habits.
Professional Counselling
A psychologist or addiction specialist can properly assess your situation and put together a personal plan. Asking for help is not a sign of weakness — it takes courage.
Support Groups
Talking to people who have been through the same experience can often ease feelings of isolation and shame. Look for such groups at a local health centre or hospital.
345 bet's Commitment
We are not just a betting platform — we want our players to stay well and happy in the long run. 345 bet commits to always:
- Fully prevent minors from creating or using accounts, and strictly enforce 21+ age verification.
- Process requests for self-exclusion or any other control tool without delay.
- Proactively reach out to a player if patterns of problematic behaviour are identified.
- Maintain 24/7 live chat and email support in Bengali so that help is available at any time.
- Refrain from offering bonuses or promotional material to any player whose account has self-exclusion active.
To learn more about 345 bet, visit our About Us page, where our goals and values are set out.
Check Yourself
Answer the questions below honestly — this is a personal self-assessment tool.
Read each statement below and consider whether it has applied to you in the past 30 days. This is not a diagnostic tool — but it can help you understand where you stand.
1. I have spent more than my set budget.
2. Family or friends have expressed concern about my betting habits.
3. I have tried to place more bets to recover money I lost.
4. I have felt uneasy or anxious when I stopped betting.
If you answered "Yes" to even one question, please contact our live chat. We are here for you — without any judgement.
Responsible Gaming FAQ
Answers to common questions about responsible betting.